Email Setup & Support

Professional email setup, migration and troubleshooting. Fix Outlook, Gmail and business email issues.

What's Included

Email account setup
Outlook & Gmail configuration
Email migration services
Spam filter setup
Email recovery
Business email configuration

Professional Email Is the Foundation of Business Credibility

Still using a Gmail or Yahoo address for your business? You're losing credibility with every email you send. Studies show that 75% of consumers trust businesses with professional domain-based email addresses more than those using free providers. Setting up professional email — yourname@yourbusiness.com — is one of the most impactful and affordable upgrades a small business can make, and we handle the entire process.

We configure business email across all major platforms: Microsoft 365, Google Workspace, Zoho Mail, and custom hosting providers. Our setup includes DNS record configuration (MX, SPF, DKIM, DMARC), mailbox creation, signature design, mobile device configuration, and migration of existing emails from old accounts. We also set up shared mailboxes, distribution lists, and email aliases so your team can collaborate efficiently without forwarding chains.

When email goes wrong — messages bouncing, landing in spam, or mysteriously disappearing — we diagnose the root cause fast. Nine times out of ten, it's a misconfigured DNS record, an authentication failure, or a blacklisted IP address. These are problems most IT generalists overlook but our email specialists resolve daily.

How It Works

Contact us via WhatsApp or phone — describe your email support issue.
We connect to your device remotely using a secure, encrypted connection.
Our certified technician resolves your issue — most jobs done in under an hour.

Available Worldwide

Our email support service is available across the UK, USA, Canada, Australia, New Zealand, India, UAE, South Africa, Germany, France, Spain, Netherlands, Italy, Brazil, Argentina, and Venezuela.

Email Support — Frequently Asked Questions

How much does email support cost?

Single jobs start at £29.99 with the price agreed before work begins, and ongoing work is quoted as a fixed monthly figure. There is no diagnostic fee and no callout charge.

How soon can you start?

Usually the same day. Remote sessions begin within 15 to 30 minutes of your call, and larger email support projects normally start inside two working days once scope is agreed.

Do I need a contract?

No. You can book a one-off email support session, and only move to a monthly plan if the ongoing cover genuinely saves you money.

Who will I be dealing with?

A named engineer or specialist for the whole job, working from our Glasgow head office or Edinburgh branch, with everything done in the session written up afterwards.

Where We Work From

Techidirect — Glasgow, Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow, G40 4JD, United Kingdom — phone +447771231044. Our second UK office is Edinburgh, 4 Marine Esplanade, Leith, Edinburgh, EH6 7LU, United Kingdom. Remote delivery runs 24 hours a day, seven days a week.