Router & WiFi Support

Fix slow WiFi, router issues and network problems with expert support. Remote help available 24/7.

What's Included

Router setup & configuration
WiFi speed optimisation
Connection dropout fixes
Network security setup
Range extender configuration
ISP issue diagnosis

Your Internet Connection Is Only as Good as Your Router Configuration

Most UK homes and small offices use the router their ISP provided — plugged in, switched on, and never configured. The result? Congested WiFi channels, outdated firmware with known security vulnerabilities, DNS settings that slow down every website you visit, and a password that's printed on a sticker anyone can photograph. A properly configured router can double your effective WiFi speed, eliminate dead zones, and block thousands of threats before they reach your devices.

Our network specialists remotely access your router's admin panel and optimise every setting: channel width and selection to avoid interference from neighbours, QoS rules to prioritise video calls and business applications, DNS servers for faster browsing, firmware updates to patch security holes, and WPA3 encryption to keep intruders out. We also configure guest networks so customers and visitors can connect without accessing your business systems.

For larger homes and offices, we design mesh WiFi solutions with proper access point placement, wired backhaul where possible, and VLAN segmentation to separate IoT devices from business-critical systems. The goal is simple: fast, reliable, secure connectivity in every room, on every device, all the time.

How It Works

Contact us via WhatsApp or phone — describe your router support issue.
We connect to your device remotely using a secure, encrypted connection.
Our certified technician resolves your issue — most jobs done in under an hour.

Available Worldwide

Our router support service is available across the UK, USA, Canada, Australia, New Zealand, India, UAE, South Africa, Germany, France, Spain, Netherlands, Italy, Brazil, Argentina, and Venezuela.

Router Support — Frequently Asked Questions

How much does router support cost?

Single jobs start at £29.99 with the price agreed before work begins, and ongoing work is quoted as a fixed monthly figure. There is no diagnostic fee and no callout charge.

How soon can you start?

Usually the same day. Remote sessions begin within 15 to 30 minutes of your call, and larger router support projects normally start inside two working days once scope is agreed.

Do I need a contract?

No. You can book a one-off router support session, and only move to a monthly plan if the ongoing cover genuinely saves you money.

Who will I be dealing with?

A named engineer or specialist for the whole job, working from our Glasgow head office or Edinburgh branch, with everything done in the session written up afterwards.

Where We Work From

Techidirect — Glasgow, Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow, G40 4JD, United Kingdom — phone +447771231044. Our second UK office is Edinburgh, 4 Marine Esplanade, Leith, Edinburgh, EH6 7LU, United Kingdom. Remote delivery runs 24 hours a day, seven days a week.