Microsoft Office & Windows Support

Expert Microsoft Windows and Office support. Fix updates, Outlook, Teams and more.

What's Included

Windows update & repair
Office 365 setup
Outlook configuration
Teams troubleshooting
OneDrive sync issues
License activation help

Getting the Most Out of Microsoft 365 Requires More Than Just a Subscription

Microsoft 365 is the most widely used business productivity suite in the world — but most SMBs use barely 10% of its capabilities. They pay for Teams but still use Zoom. They have SharePoint but share files via email attachments. They own Power Automate but manually copy data between spreadsheets. Our Microsoft-certified technicians don't just fix problems; we help you unlock the full value of your existing Microsoft investment.

The most common issues we resolve include Windows Update failures that leave systems vulnerable, Outlook sync errors that cause missing emails, Teams audio and video problems during important client calls, OneDrive conflicts that create duplicate files, and licensing headaches when employees join or leave. We also handle tenant administration, conditional access policies, and multi-factor authentication setup for businesses that need enterprise-grade security without enterprise-grade complexity.

Whether you're a five-person law firm trying to configure shared mailboxes in Outlook or a 50-person agency migrating from Google Workspace to Microsoft 365, we provide hands-on support that gets everything working properly — and training so your team actually uses the tools they're paying for.

How It Works

Contact us via WhatsApp or phone — describe your microsoft support issue.
We connect to your device remotely using a secure, encrypted connection.
Our certified technician resolves your issue — most jobs done in under an hour.

Available Worldwide

Our microsoft support service is available across the UK, USA, Canada, Australia, New Zealand, India, UAE, South Africa, Germany, France, Spain, Netherlands, Italy, Brazil, Argentina, and Venezuela.

Microsoft Support — Frequently Asked Questions

How much does microsoft support cost?

Single jobs start at £29.99 with the price agreed before work begins, and ongoing work is quoted as a fixed monthly figure. There is no diagnostic fee and no callout charge.

How soon can you start?

Usually the same day. Remote sessions begin within 15 to 30 minutes of your call, and larger microsoft support projects normally start inside two working days once scope is agreed.

Do I need a contract?

No. You can book a one-off microsoft support session, and only move to a monthly plan if the ongoing cover genuinely saves you money.

Who will I be dealing with?

A named engineer or specialist for the whole job, working from our Glasgow head office or Edinburgh branch, with everything done in the session written up afterwards.

Where We Work From

Techidirect — Glasgow, Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow, G40 4JD, United Kingdom — phone +447771231044. Our second UK office is Edinburgh, 4 Marine Esplanade, Leith, Edinburgh, EH6 7LU, United Kingdom. Remote delivery runs 24 hours a day, seven days a week.