Techi Direct — 24/7 Remote Tech Support

Disaster Recovery Services

Comprehensive disaster recovery planning and implementation to protect your business.

What's Included

Hope Is Not a Disaster Recovery Strategy — Planning Is

Every business depends on technology, but shockingly few have a tested plan for what happens when that technology fails catastrophically. A fire, a flood, a ransomware attack, a critical hardware failure — any of these can take your business offline in seconds. The question isn't whether a disaster will happen, but when — and whether you'll recover in hours or in weeks. The businesses that survive are the ones that planned, tested, and rehearsed their recovery before disaster struck.

We build disaster recovery strategies tailored to your business's specific needs, budgets, and risk tolerance. Every plan starts with defining your Recovery Time Objective (RTO) — how quickly you need to be back online — and your Recovery Point Objective (RPO) — how much data you can afford to lose. For some businesses, that's 24 hours and last night's backup. For others, it's 15 minutes and real-time replication. We design the infrastructure to match.

Our DR solutions include cloud-based failover environments that can spin up in minutes, automated replication to geographically separate sites, regular DR drills with documented results, and step-by-step runbooks so your team knows exactly what to do in a crisis — even if we're not immediately available. Disaster recovery isn't an insurance policy; it's a business continuity guarantee.

How It Works

  1. Contact us via WhatsApp or phone — describe your disaster recovery issue.
  2. We connect to your device remotely using a secure, encrypted connection.
  3. Our certified technician resolves your issue — most jobs done in under an hour.

Available Worldwide

Our disaster recovery service is available across the UK, USA, Canada, Australia, New Zealand, India, UAE, South Africa, Germany, France, Spain, Netherlands, Italy, Brazil, Argentina, and Venezuela.

Disaster Recovery — Frequently Asked Questions

How much does disaster recovery cost?

Single jobs start at £29.99 with the price agreed before work begins, and ongoing work is quoted as a fixed monthly figure. There is no diagnostic fee and no callout charge.

How soon can you start?

Usually the same day. Remote sessions begin within 15 to 30 minutes of your call, and larger disaster recovery projects normally start inside two working days once scope is agreed.

Do I need a contract?

No. You can book a one-off disaster recovery session, and only move to a monthly plan if the ongoing cover genuinely saves you money.

Who will I be dealing with?

A named engineer or specialist for the whole job, working from our Glasgow head office or Edinburgh branch, with everything done in the session written up afterwards.

Where We Work From

Techidirect — Glasgow, Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow, G40 4JD, United Kingdom — phone +447771231044. Our second UK office is Edinburgh, 4 Marine Esplanade, Leith, Edinburgh, EH6 7LU, United Kingdom. Remote delivery runs 24 hours a day, seven days a week.

Other Services

Contact us for a free quote. Call +447771231044 or WhatsApp us now.