Home Network Support

Expert home network setup and support. Smart home devices, security and connectivity solutions.

What's Included

Home network setup
Smart device configuration
Network security audit
Parental controls setup
VPN configuration
Multi-device connectivity

Your Home Network Is Now Your Office Network — Treat It Accordingly

The shift to remote and hybrid working means your home WiFi isn't just for Netflix anymore — it's carrying confidential business calls, handling sensitive client data, and connecting to corporate VPNs. Yet most home networks still run on default ISP equipment with factory settings, shared passwords, and zero segmentation between work devices and smart fridges. That's a security risk your employer — and your clients — would not be comfortable with if they knew.

We design home office networks that meet professional standards. This includes upgrading to business-grade access points for reliable coverage, configuring VLANs to separate work devices from personal and IoT traffic, setting up a dedicated VPN connection to your company network, enabling WPA3 encryption, and configuring quality-of-service rules so your video calls never buffer while someone else streams in 4K. We also set up network-level ad blocking and threat filtering for an extra layer of security.

For families with multiple remote workers or students, we balance bandwidth allocation so everyone gets a fair share without manual intervention. Smart home devices — cameras, doorbells, thermostats — get their own isolated network segment so a compromised lightbulb can't become a gateway to your laptop. Modern home networking doesn't have to be complicated, but it does need to be done properly.

How It Works

Contact us via WhatsApp or phone — describe your network support issue.
We connect to your device remotely using a secure, encrypted connection.
Our certified technician resolves your issue — most jobs done in under an hour.

Available Worldwide

Our network support service is available across the UK, USA, Canada, Australia, New Zealand, India, UAE, South Africa, Germany, France, Spain, Netherlands, Italy, Brazil, Argentina, and Venezuela.

Network Support — Frequently Asked Questions

How much does network support cost?

Single jobs start at £29.99 with the price agreed before work begins, and ongoing work is quoted as a fixed monthly figure. There is no diagnostic fee and no callout charge.

How soon can you start?

Usually the same day. Remote sessions begin within 15 to 30 minutes of your call, and larger network support projects normally start inside two working days once scope is agreed.

Do I need a contract?

No. You can book a one-off network support session, and only move to a monthly plan if the ongoing cover genuinely saves you money.

Who will I be dealing with?

A named engineer or specialist for the whole job, working from our Glasgow head office or Edinburgh branch, with everything done in the session written up afterwards.

Where We Work From

Techidirect — Glasgow, Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow, G40 4JD, United Kingdom — phone +447771231044. Our second UK office is Edinburgh, 4 Marine Esplanade, Leith, Edinburgh, EH6 7LU, United Kingdom. Remote delivery runs 24 hours a day, seven days a week.