Remote IT Subscription Plans

Unlimited IT support for a flat monthly fee. 24/7 monitoring, priority response, health checks. Your IT dept without the cost. Call +44 777 123 1044.

What's Included

Unlimited remote support tickets
Proactive system monitoring
Priority response SLA
Regular health checks & reports
Patch management & updates
Quarterly IT strategy review

Predictable IT Costs Instead of Unpredictable IT Emergencies

Pay-per-incident IT support creates a perverse incentive: you only call when something breaks, and by then, the damage is done. A £200 emergency call to fix a server crash could have been prevented by a £50/month monitoring service that caught the early warning signs. Our subscription plans flip the model: you pay a flat monthly fee, we proactively monitor, maintain, and support your systems, and the goal is zero emergencies — not billable ones.

Every subscription includes unlimited remote support tickets (we don't count or ration them), proactive system monitoring for servers, workstations, and network devices, automated patch management and security updates, regular system health reports, a dedicated account manager who knows your setup, and 24/7 WhatsApp support for urgent issues. Plans scale based on the number of devices and users, and there are no lock-in contracts — stay because the service is good, not because you're trapped.

The most popular plan among our clients is the Professional tier, which adds quarterly business technology reviews where we sit down with you, review your IT landscape, identify upcoming risks and opportunities, and recommend strategic improvements. Think of it as having a CTO on retainer for a fraction of the cost. Your IT stops being a reactive cost centre and becomes a proactive competitive advantage.

How It Works

Contact us via WhatsApp or phone — describe your it subscription issue.
We connect to your device remotely using a secure, encrypted connection.
Our certified technician resolves your issue — most jobs done in under an hour.

Available Worldwide

Our it subscription service is available across the UK, USA, Canada, Australia, New Zealand, India, UAE, South Africa, Germany, France, Spain, Netherlands, Italy, Brazil, Argentina, and Venezuela.

IT Subscription — Frequently Asked Questions

How much does it subscription cost?

Single jobs start at £29.99 with the price agreed before work begins, and ongoing work is quoted as a fixed monthly figure. There is no diagnostic fee and no callout charge.

How soon can you start?

Usually the same day. Remote sessions begin within 15 to 30 minutes of your call, and larger it subscription projects normally start inside two working days once scope is agreed.

Do I need a contract?

No. You can book a one-off it subscription session, and only move to a monthly plan if the ongoing cover genuinely saves you money.

Who will I be dealing with?

A named engineer or specialist for the whole job, working from our Glasgow head office or Edinburgh branch, with everything done in the session written up afterwards.

Where We Work From

Techidirect — Glasgow, Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow, G40 4JD, United Kingdom — phone +447771231044. Our second UK office is Edinburgh, 4 Marine Esplanade, Leith, Edinburgh, EH6 7LU, United Kingdom. Remote delivery runs 24 hours a day, seven days a week.