Security Software Support

Expert security software support. Antivirus, firewall and VPN setup and troubleshooting.

What's Included

Antivirus installation
Firewall configuration
Security suite setup
VPN installation
Password manager setup
Security audit & recommendations

Antivirus Alone Isn't Enough — You Need a Complete Security Stack

The days when installing Norton or McAfee was 'good enough' are long gone. Modern threats bypass traditional antivirus through fileless malware, supply chain attacks, social engineering, and zero-day exploits. A comprehensive security stack for a small business in 2025 includes endpoint detection and response (EDR), a properly configured firewall, a VPN for remote access, a password manager with enforced complexity policies, and DNS-level filtering to block malicious domains before they even load.

We evaluate your current security posture, recommend the right combination of tools for your budget and risk profile, and then install and configure everything to work together without slowing down your systems. We work with Bitdefender, ESET, Malwarebytes, Sophos, CrowdStrike Falcon, NordVPN, 1Password, Bitwarden, and more — we're vendor-agnostic and recommend what's genuinely best for your situation, not what pays us the highest commission.

After installation, we set up centralised management dashboards so you or your IT lead can see the security status of every device at a glance, verify that updates are being applied, and get alerts when something suspicious happens. Security isn't a product — it's a process, and we help you build one that actually works.

How It Works

Contact us via WhatsApp or phone — describe your security support issue.
We connect to your device remotely using a secure, encrypted connection.
Our certified technician resolves your issue — most jobs done in under an hour.

Available Worldwide

Our security support service is available across the UK, USA, Canada, Australia, New Zealand, India, UAE, South Africa, Germany, France, Spain, Netherlands, Italy, Brazil, Argentina, and Venezuela.

Security Support — Frequently Asked Questions

How much does security support cost?

Single jobs start at £29.99 with the price agreed before work begins, and ongoing work is quoted as a fixed monthly figure. There is no diagnostic fee and no callout charge.

How soon can you start?

Usually the same day. Remote sessions begin within 15 to 30 minutes of your call, and larger security support projects normally start inside two working days once scope is agreed.

Do I need a contract?

No. You can book a one-off security support session, and only move to a monthly plan if the ongoing cover genuinely saves you money.

Who will I be dealing with?

A named engineer or specialist for the whole job, working from our Glasgow head office or Edinburgh branch, with everything done in the session written up afterwards.

Where We Work From

Techidirect — Glasgow, Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow, G40 4JD, United Kingdom — phone +447771231044. Our second UK office is Edinburgh, 4 Marine Esplanade, Leith, Edinburgh, EH6 7LU, United Kingdom. Remote delivery runs 24 hours a day, seven days a week.