WhatsApp Business Automation

Automate WhatsApp Business with chatbots, auto-replies and CRM integration.

What's Included

WhatsApp Business API setup
Chatbot design & deployment
Automated follow-ups & drip campaigns
CRM & e-commerce integration
Broadcast & bulk messaging
Analytics & conversation tracking

WhatsApp Has a 98% Open Rate — No Other Channel Even Comes Close

Email has a 20% open rate on a good day. SMS sits around 45%. WhatsApp? 98%. And it's not just opened — 80% of WhatsApp messages are read within five minutes. For businesses that need to reach customers quickly and reliably, WhatsApp isn't just another channel — it's the most effective communication platform on the planet. The question isn't whether to use WhatsApp for business, but whether you're using it intelligently.

We set up WhatsApp Business automation that transforms the platform from a manual messaging tool into an always-on customer engagement engine. Chatbots handle FAQs, order status enquiries, and appointment bookings. Auto-replies acknowledge new messages instantly, even at 3am. Broadcast campaigns reach thousands of opted-in customers with promotions, updates, and announcements. And deep CRM integration means every conversation is logged, every lead is tracked, and your sales team always knows the full history before picking up a chat.

The real power comes when WhatsApp connects to your broader automation ecosystem. A new WhatsApp enquiry triggers a CRM entry, sends a Slack notification to your sales team, and schedules a follow-up message if no response comes within 24 hours — all automatically. We build these cross-platform automations using n8n, Zapier, or Make.com, creating seamless workflows that turn WhatsApp from a messaging app into a revenue-generating machine.

How It Works

Contact us via WhatsApp or phone — describe your whatsapp automation issue.
We connect to your device remotely using a secure, encrypted connection.
Our certified technician resolves your issue — most jobs done in under an hour.

Available Worldwide

Our whatsapp automation service is available across the UK, USA, Canada, Australia, New Zealand, India, UAE, South Africa, Germany, France, Spain, Netherlands, Italy, Brazil, Argentina, and Venezuela.

WhatsApp Automation — Frequently Asked Questions

How much does whatsapp automation cost?

Single jobs start at £29.99 with the price agreed before work begins, and ongoing work is quoted as a fixed monthly figure. There is no diagnostic fee and no callout charge.

How soon can you start?

Usually the same day. Remote sessions begin within 15 to 30 minutes of your call, and larger whatsapp automation projects normally start inside two working days once scope is agreed.

Do I need a contract?

No. You can book a one-off whatsapp automation session, and only move to a monthly plan if the ongoing cover genuinely saves you money.

Who will I be dealing with?

A named engineer or specialist for the whole job, working from our Glasgow head office or Edinburgh branch, with everything done in the session written up afterwards.

Where We Work From

Techidirect — Glasgow, Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow, G40 4JD, United Kingdom — phone +447771231044. Our second UK office is Edinburgh, 4 Marine Esplanade, Leith, Edinburgh, EH6 7LU, United Kingdom. Remote delivery runs 24 hours a day, seven days a week.