Techi Direct — 24/7 Remote Tech Support, IT Services & Digital Marketing

Professional remote tech support across the UK, USA, Canada, India, UAE, Australia, South Africa, Germany, France, Spain, Netherlands and Italy. Computer repair, virus removal, network support and more. Available 24/7 via WhatsApp and phone.

Our Services

Remote Computer Repair — Fast diagnosis and fix for PC & Mac
Virus & Malware Removal — Complete scanning and protection
Printer Setup & Support — All brands, network printing
Router & WiFi Support — Speed optimisation and fixes
Microsoft Office & Windows Support — Office 365, Teams, Outlook
Email Setup & Support — Gmail, Outlook, business email
Data Backup & Recovery — Cloud backup, file recovery
PC Speed & Optimisation — Tune-ups and performance
Home Network Support — Smart home, VPN, security
Internet & Browser Support — Chrome, Firefox, Edge
Security Software Support — Antivirus, firewall setup
Website Design & Development — Professional business websites
Search Engine Optimisation (SEO) — Google ranking improvement
Local Maps & Google Business — Local SEO and maps
Content Marketing — Blog writing and strategy
Social Media Marketing — Facebook, Instagram, LinkedIn
PPC & Paid Advertising — Google Ads, Meta Ads
Logo Design & Branding — Professional brand identity
Video Production — Corporate and marketing videos
Cyber Security — Business protection and audits
Data Centre Services — Server hosting and management
Server Migration — Cloud and on-premise migration
Cloud Services — AWS, Azure, Google Cloud
Managed IT Services — Full IT department outsourcing
IT Consulting — Strategic technology advice
Workflow Automation — Business process automation
n8n Automation — Open-source workflow automation
WhatsApp Automation — Business messaging automation
GoHighLevel Setup — CRM and marketing platform
AI Services — Chatbots, AI integration
Virtual Assistant — Remote admin and support staff
Data Entry Services — Professional data processing
AI Voice Calling — Automated phone systems
Blockchain Development — Smart contracts & DApps
Metaverse Development — Virtual worlds & XR
Blockchain Gaming — Play-to-earn & NFT games
Unity Game Development — 2D & 3D games
Casino & iGaming — Slots & table games
3D Game Development — Immersive gaming
SAP S/4HANA Migration — ERP modernisation
SAP Support — Ongoing SAP maintenance
ERP Implementation — End-to-end ERP deployment
SaaS Management — Licence & cost optimisation

Locations We Serve

United Kingdom — London, Manchester, Glasgow, Birmingham & 100+ cities
United States — New York, Los Angeles, Chicago, Houston & more
Canada — Toronto, Vancouver, Montreal, Calgary & more
Australia — Sydney, Melbourne, Brisbane, Perth & more
India — Mumbai, Delhi, Bangalore, Chennai & more
UAE — Dubai, Abu Dhabi, Sharjah & more
South Africa — Johannesburg, Cape Town, Durban & more
Germany — Berlin, Munich, Hamburg, Frankfurt & more
France — Paris, Lyon, Marseille, Toulouse & more
Spain — Madrid, Barcelona, Valencia, Seville & more
Netherlands — Amsterdam, Rotterdam, The Hague & more
Italy — Rome, Milan, Naples, Turin & more

How Remote Tech Support Works

You call, message us on WhatsApp or book online. A UK-based engineer joins a secure, consent-based remote session, shows you exactly what is wrong on your own screen, and fixes it while you watch. Nothing is installed permanently, the connection ends when you close it, and you only pay when the problem is actually resolved. Most single-issue jobs — a printer stuck offline, Outlook refusing to sync, a laptop that boots to a black screen, WiFi that drops every evening — are finished inside 30 to 45 minutes. Where a fault turns out to be hardware, we tell you plainly, name the part, and help you source it locally rather than charging for work that cannot be done remotely.

Businesses use the same service on a retainer: patching, backup checks, mailbox administration, licence clean-ups and out-of-hours cover, without paying for an on-site engineer who spends half the day travelling. Because every session is logged, you get a written record of what changed on each machine — useful for insurance, for Cyber Essentials evidence and for the next engineer who touches the system.

Why Customers Choose Techi Direct

Fixed, published pricing — single fixes from £29.99, with monthly plans for households and small teams. No diagnostic fees and no call-out charges.
Real engineers, real accountability — Microsoft, AWS and Cyber Essentials-aligned technicians, not scripted call-centre readers.
24/7 coverage in nine languages — English, German, French, Spanish, Dutch, Italian, Arabic, Hindi and Afrikaans.
Two staffed UK offices — Edinburgh and Glasgow, with remote coverage across 19 countries.
Whole-stack help — the same team that fixes your PC also builds your website, runs your SEO and automates your admin.

Common Problems We Fix Every Day

Slow and freezing computers, blue-screen crashes, ransomware and malware clean-ups, printers that show offline for no reason, routers with dead WiFi zones, Microsoft 365 and Outlook sync errors, lost files and failed backups, email landing in spam because SPF, DKIM or DMARC records are wrong, VPN and remote-working setup, server and cloud migrations, and post-breach hardening. On the growth side we design and maintain websites, run technical SEO audits and local Google Business optimisation, write human-authored content, manage paid campaigns on Google, Meta, LinkedIn and Amazon, and automate repetitive workflows with n8n, WhatsApp and AI agents.

Our UK Offices

Techi Direct Edinburgh — 4 Marine Esplanade, Leith, Edinburgh EH6 7LU. Covering Edinburgh, the Lothians, Fife and the Scottish Borders.

Techi Direct Glasgow — Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow G40 4JD. Covering Glasgow, Lanarkshire, Ayrshire and the west of Scotland.

Contact Us

Phone: +44 777 123 1044

Email: support@techidirect.com

Address: Office 7, Strathclyde Business Centre, 120 Carstairs St, Glasgow G40 4JD, United Kingdom

Opening hours: remote support 24 hours a day, seven days a week, including bank holidays. Office visits by appointment, Monday to Friday, 9am to 6pm.